Privacy Policy

🛡️ Privacy Policy – TezSeva.com

Last Updated: 27 March 2026

Welcome to TezSeva.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. 📌 Information We Collect

We may collect the following categories of information:

a) Personal Information

When you use our services, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping and Billing Address
  • Order details and transaction history

b) Payment Information

  • Payments are processed through secure third-party payment gateways.
  • We do not store your debit/credit card details on our servers.

c) Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages visited, time spent, and browsing behavior

2. 🎯 How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and service-related messages
  • To provide customer support
  • To improve website functionality and user experience
  • To send promotional offers and updates (only with your consent)
  • To prevent fraud and ensure platform security

3. 🔐 Data Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL encryption and secure servers
  • Restricted access to personal data
  • Regular monitoring for vulnerabilities

Despite our efforts, no method of transmission over the internet is completely secure.

4. 💳 Payments

All payments on TezSeva.com are processed via trusted third-party payment providers such as Razorpay, Paytm, or similar platforms.

  • We do not collect or store sensitive payment credentials.
  • Payment gateways follow RBI guidelines and security standards.

5. 🍪 Cookies Policy

We use cookies and similar technologies to:

  • Enhance user experience
  • Store user preferences
  • Analyze website traffic and usage patterns

You can choose to disable cookies through your browser settings.

6. 🤝 Sharing of Information

We do not sell or rent your personal data.

We may share your information only in the following cases:

  • With delivery partners for order fulfillment
  • With payment service providers for transaction processing
  • With legal authorities if required under applicable law
  • With trusted service providers under strict confidentiality

7. 📦 Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for the privacy practices or content of such third-party platforms. Users are advised to review their policies separately.

8. 👤 Your Rights

As a user, you have the right to:

  • Access your personal data
  • Request correction of incorrect data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

9. 🔄 Policy Updates

We reserve the right to update this Privacy Policy at any time.

  • Changes will be posted on this page
  • Continued use of the website implies acceptance of updated terms

10. 📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us: