Effective Date: 27 March 2026
Website: TezSeva.com
1. Overview
At TezSeva Technologies Pvt Ltd, we aim to deliver your products quickly, safely, and reliably across India 🇮🇳
2. Shipping Locations
- We currently ship across all major locations in India
- Remote areas may take extra delivery time
3. Order Processing Time ⏳
- Orders are processed within 1–3 business days
- Orders placed on Sundays or holidays will be processed on the next working day
4. Delivery Time 🚚
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–8 business days
- Remote Areas: 7–10 business days
⚠️ Delivery time may vary due to logistics, weather, or unforeseen issues
5. Shipping Charges 💰
- Free Shipping on selected products
- Standard shipping charges may apply depending on:
- Product type
- Location
- Order value
6. Order Tracking 📦
- Once your order is shipped, you will receive:
- Tracking ID
- Courier details via SMS/Email
7. Delays & Issues
We are not responsible for delays caused by:
- Courier partner issues
- Natural disasters
- Government restrictions
However, we will always try to support you 🙌
8. Incorrect Address
- Please enter the correct shipping address
- TezSeva is not responsible for delivery failure due to wrong address
9. Damaged or Missing Items 📦❌
If you receive:
- Damaged product
- Missing item
👉 Contact us within 24–48 hours with:
- Order ID
- Photos or proof
10. Partial Delivery
- Sometimes, orders may be delivered in parts
- Don’t worry — remaining items will arrive separately
11. Contact Us
📧 Email: care@tezseva.com
📞 Phone: +91 7488810055